Why should I pay a deposit before purchasing?
The deposit guarantees the start of production and the provision of materials. It can be refunded according to store policy.
How do I turn my design into a real product?
We prepare the design for conversion to printing or embroidery and produce a sample for approval before production.
How is the product price calculated and on what basis?
The price depends on the size, fabric material, printing/embroidery method and production quantity.
My product delivery time may be delayed!
We apologize for the delay. Please contact us by phone or email to know the detailed status of your order.
The product arrived to me in an unsatisfactory condition!
Send a complaint with photos of the product and we will review the request and suggest immediate solutions.
