Support - Help Center

"How to enter the design area"

You can start your first design without needing to log in or subscribe before purchase and without payment. Click the Start button on the homepage to open the design studio and begin immediately.

Main page showing the Start button that opens the design studio — The main page and the Start button that opens the design studio.

"Choosing the product type"

You can design on the following product options: Hoodie, T-shirt, Polo, Pants. Choose the product type from the top of the design canvas to apply your design.

GIF showing selecting product type from top of the design canvas — Selecting product type (Hoodie - T-shirt - Polo - Pants) from the top of the interface.

"Choosing the color"

You can choose from 7 basic colors: Red, Mustard, White, Black, Purple, Blue, Green. On desktop the color tool is on the left side of the site; on mobile it appears at the top of the page.

GIF showing color picker on desktop — Color picker layout on desktop.

Color picker on mobile — Color picker layout on mobile.

"Choosing the size"

Below the color panel you will find the size field. We offer 6 different sizes — choose the one that fits you from the chart.

GIF showing selecting size from the size field below the color picker — Example of selecting size within the product interface.

"Placing a design"

You can upload your own design from your device (PNG, JPG, SVG) or use the elements available in our library with various Arabic and foreign typefaces. After uploading you can edit and adjust the design inside the canvas.

Uploading a design into the design studio — Uploading your design from your device into the design studio.

You can also request a custom design from our designers to be executed, printed, and delivered as a final product via the Request Custom Design button.

Request custom design button and form — Request custom design form and attach your specifications.

You must fill in all required fields in the form (design name, desired colors, fabric type, sizes) to enable our team to provide full assistance and execute your order accurately.

"Design canvas explanation"

You can resize your design by dragging the four-arrow handle at the lower-right corner. You can also rotate and change the angle or flip the design using the circular handle at the top-left corner.

How to resize, rotate and move the design inside the canvas — Tools for dragging, rotating and aligning elements inside the design canvas.

You can zoom the entire design area using the buttons at the top-left of the canvas. At the far right there is a camera button that flips the view from front to back of the clothing.

Zoom buttons and camera button to flip garment view — Zoom buttons and camera button to flip the garment view to the back.

The three buttons at the bottom-left of the canvas: the first is for selecting the design (Select), the second and third are for undo and redo (Undo / Redo).

Select, Undo and Redo buttons below the design canvas — Select, Undo and Redo buttons located below the design canvas.

Finally you can buy the design, save it to your account, or download it as an image using the download button.

Save, download and buy buttons in the studio interface — Save, Buy and Download buttons inside the studio interface.

"Purchase and Save"

You can save the final design on the site by clicking the Save button shown in the studio. Next to it is the Buy button that takes you to the cart page where you fill in your details (Name - Address - Phone - Email) and choose printing or embroidery, then complete payment.

Save and Buy interface with customer data fields — Interface for saving and buying with customer fields.

"How to contact"

You can contact us via the Contact page by clicking it and writing your message in the message box. You will find our email address below the message box. Before sending, please check the FAQ section — you may find a quick answer to your question.

GIF showing access to the contact page and writing a message — Opening the contact page, writing the message and sending it.

You can also use the social media icons in the footer for quick access to our accounts.

GIF showing social media icons in the footer — Social icons in the footer linking to our accounts.

"Changing the site language"

You can browse the site in Arabic and English by clicking the language icon at the top of the page in the fixed header. This option is available on all pages for easy and fast navigation.

Accessibility – T-Sign