Welcome to T-Sign. We are committed to providing a unique and safe experience for our customers. By using our website or services, you agree to the policies and regulations outlined below.
Usage Policy
- You must be 16 years or older to use our services.
- The website must not be used for any illegal or harmful purposes.
- T-Sign reserves the right to suspend accounts that violate the terms.
Privacy Policy
- Your data is collected only for order processing, communication, and service improvement.
- We do not share your data with third parties unless necessary (shipping, payment).
- You have the right to request deletion or modification of your data at any time.
Payment Policy
A 20% deposit is required to secure resources and begin processing the order. The final price is determined based on (material – size – print size – embroidery). We accept multiple payment methods: (Cash on delivery – Bank cards – E-wallets).
Shipping and Delivery Policy
- Orders are shipped within the announced processing time for each product.
- In case of delays, the customer will be notified immediately with an apology.
- Shipping is carried out through trusted companies and covers all regions nationwide.
Return and Exchange Policy
- If the product arrives damaged or does not match, you are entitled to a free return or exchange.
- You must contact customer service within 48 hours of receiving the order.
- Customized products cannot be returned unless they have a manufacturing defect.
Intellectual Property Policy
- All designs displayed on our website belong to T-Sign or our designer clients.
- No design may be copied or reused without prior written permission.
- If you send us your own design, you confirm that you have the legal right to use it.
Liability Policy
- T-Sign is not responsible for any misuse of the products after delivery.
- We guarantee that the product matches the agreed specifications at the time of order.
- We do not bear any compensation for delays beyond our control (force majeure – shipping company failures).
Amendments Policy
We may update these policies at any time, and customers will be informed. Continued use of our services means you agree to the changes.
Contact Us
If you have any inquiries regarding the policies or regulations, please contact us via: 📧 support@t-sign.shop